warranty infomation

FURNITURE

General Furniture

geriatric chair, overbed table, other furniture accessories

How long is the warranty period?

One (1) Year.

What does it cover?

The main frame of the equipment

What it does not cover?

Consumable Parts such as arm pads, seat and back upholstery and castors.

Does the warranty cover on-site service or/and replacement

No.

HOSPITAL BEDS

How long is the warranty period?

Five (5) years on the main frame.
One (1) year on the electronic.
Six (6) months on the backup battery.

What does it cover?

The main frame, electronics and backup battery.

What it does not cover?

Consumable Parts such as castors, head and leg board and side panel.

Does the warranty cover on-site service or/and replacement

The warranty does not cover on-site service and on-site service is required.

The charge for an on-site service/assessment is $ 30.00.  (Excluding Parts and Labor)

THE FOREGOING WARRANTY SHALL NOT APPLY TO PRODUCTS SUBJECTED TO NEGLIGENCE, ACCIDENT, IMPROPER OPERATION, IMPROPER MAINTENANCE OR STORAGE, COMMERCIAL OR INSTITUTIONAL USE; PRODUCTS MODIFIED WITHOUT DNR WHEELS PTE LTD’S EXPRESS WRITTEN CONSENT INCLUDING, BUT NOT LIMITED TO, MODIFICATION THROUGH THE USE OF UNAUTHORIZED PARTS OR ATTACHMENTS; PRODUCTS DAMAGED BY REASON OF REPAIRS MADE TO ANY COMPONENT WITHOUT THE SPECIFIC CONSENT OF DNR WHEELS PTE LTD; OR TO A PRODUCT DAMAGED BY CIRCUMSTANCES BEYOND DNR WHEELS PTE LTD’S CONTROL. SUCH EVALUATION WILL BE SOLELY DETERMINED BY DNR WHEELS PTE LTD. THE WARRANTY SHALL NOT APPLY TO PROBLEMS ARISING FROM NORMAL WEAR OR FAILURE TO ADHERE TO THESE INSTRUCTIONS. THE FOREGOING WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS WARRANTIES. IMPLIED WARRANTIES, IF ANY, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL NOT EXTEND BEYOND THE DURATION OF THE EXPRESS WARRANTY PROVIDED HEREIN AND THE REMEDY FOR VIOLATIONS OF ANY IMPLIED WARRANTY SHALL BE LIMITED TO REPAIR OR REPLACEMENT OF THE DEFECTIVE PRODUCT PURSUANT TO THE TERMS CONTAINED HEREIN. DNR WHEELS PTE LTD SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES WHATSOEVER. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGE, OR LIMITATION ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU.