For repairing/servicing of equipment and replacement of parts, please contact DNR's technical support department.
Contact details
📞 Hotline: 6254 4070 (ext.3)
📲 Whatsapp (message only): 8498 3168
✉️ Email: support@dnrwheels.com
Hotline Operating Hours:
Monday to Friday: 9.00am to 6.00pm
Weekends and Public Holidays: Closed
Pricing (Basic Wheelchairs)
ON-SITE:
New Trial: $30
Re-Demo: $30
Collect back to DNR:
2-way transport (including labour charge) - $50
*Full servicing can only be done at DNR, if you are not able to bring the equipment down by yourself, we can collect and send back the equipment which will incur the 2-way transport charge*
WALK-IN:
Labour charge: $20
Full Servicing: $40
Basic Adjustment (armrest, footrest, brake) - FOC
Pricing (Scooters/Power Mobility)
ON-SITE:
Assessment Fee (including basic adjustment; armrest, footrest, brake): $30
Labour Charge: $65 (including transport)
Replacement of battery: $65 (including delivery)
Express repair (no warranty): $95
New Trial: $80
Re-demo: $50
Collect back to DNR:
2-way transport (including labour): $70
*Full servicing can only be done at DNR, if you are not able to bring the equipment down by yourself, we can collect and send back the equipment which will incur the 2-way transport charge*
WALK-IN:
Labour charge: $20
Full Servicing: $80
Basic Adjustment (armrest, footrest, brake) - FOC
Pricing (Commodes)
WALK-IN:
New Trial: $30
Re-demo: $30
Labour charge: $20
Full Servicing: $40
*Full servicing can only be done at DNR
COMMODE TRANSFER:
(location A to location B): $30
PRICING (HOSPITAL BEDS)
ON-SITE:
Labour Charge: $100 (including transport)
Full Servicing: $180
Express Repair (no warranty): $120
Bed disposal: $200
Bed transfer (location A to location B):
$200
*If the bed needs to be carried up/down the staircase, there will be an additional charge of $80 per level*
Professional Service
We have a dedicated team of service technicians in our service centre with the skill and product knowledge to repair and service all the rehabilitative, assistive devices and home nursing equipment that DNR Wheels distribute and sell. If your equipment requires servicing or repairs, you can count on our technicians who will get it back in tip top working condition. We only use the highest quality parts and accessories to ensure that your equipment is in peak working condition.
Service and Maintenance
We service and repair all components of your equipment, including battery, motor, controller, wheels, etc.
Lead Time:
On-Site - 3-5 working days.
Walk-in - Case by case basis.
Servicing & simple repairs/adjustments: A couple of hours.
All other repairs: Case by case basis.
Give your equipment the care that it deserves; after all, it is the very thing that provides you with your mobility and freedom.
Shop wheelchair spare parts
Sanction Wheelchair castors
Chrome rear anti-tipper
Miki Castors
Miki/Sanction anti-tippers